Privacy Policy

Last updated: 2026/11/10

What personal data Text Animation collects, why, and how it is handled — including what stays in your browser, images you upload for AI features and the AI providers that process them

What this policy covers

This Privacy Policy explains what personal data Text Animation collects, why, and how it's handled when you use Text Animation, an online service for making text animations, chat screenshot and social post mockups, and speech bubble images at textanimation.org.

Text Animation is operated by a company registered in England and Wales, and is the "controller" of your personal data. That means Text Animation decides what data is collected and why, and is responsible for looking after it under the UK GDPR and the Data Protection Act 2018.

Information Text Animation collects

Account information. When you sign in with Google, Text Animation receives your name and email address, and creates an account identifier for you.

Text and images you use in the browser tools. The moving text, paper cut-out and match cut, chat screenshot and social post, and speech bubble tools run in your browser. The text you type, any image you add, such as a profile picture in a chat mockup or your own image behind a speech bubble, and the files you export are processed on your device and are not uploaded to Text Animation's servers. Text Animation does not receive or keep them, and you can use these tools without an account. If you are signed in, the page asks our servers for your plan to decide which export limits apply; that request does not include your text or images. Analytics tools, unless you turn them off, record how pages are used, as described in our Cookie Policy.

Images you upload for AI features. Where a page offers an AI feature, you can upload images for it, together with any instructions you type. These images may show identifiable people, including you, friends, family, or pets. This is the most sensitive information Text Animation handles, and you are responsible for having the right to upload any image you submit — including the consent of any identifiable person shown in it.

Results. Text Animation creates and stores the results produced by your AI features.

Your asset library. Images you upload for AI features are also saved to your private asset library so you can reuse them later. Only you can see your library.

Prompts you ask Text Animation to improve. If you use "Improve prompt with AI" where a page offers it, the text in the prompt box is sent to an AI model to be rewritten. Text Animation does not keep a copy of that text or of the rewritten prompt beyond returning it to you.

Public results and reviews. If a result is public, or you submit a review, Text Animation stores the public copy and the outcome of our review (see "Public results" and "Reviews" below).

Usage and technical data. Like most web services, Text Animation's servers log information such as your IP address, browser and device information, and pages you visit.

Billing records. Text Animation keeps a record of your purchases, renewals, cancellations, refunds and payment disputes, together with your credit balance and how credits were spent. These records let us apply the 7-day refund rule, which looks at the date of each payment and the credits used since then. Full card numbers are handled directly by our payment processors and are not stored by Text Animation.

Emails you send us. When you write to support, for example a message with the subject "Refund Request", we keep your email address, what you wrote and anything you attach, such as an invoice number or the details of a generation. We use them to answer you, check your request against your account records and keep a record of the outcome.

Why Text Animation processes your data

Text Animation processes your data on these legal bases:

To perform our contract with you — creating your account, running the AI features you use, applying the export limits of your plan, managing your credits and subscription, showing public results made on the free plan as described below, and handling cancellations, refund requests and support emails.
For Text Animation's legitimate interests — keeping the service secure, preventing abuse, and understanding usage through server logs.
With your consent — for optional communications, such as a newsletter you choose to sign up for, and for anything you choose to make public on a paid plan: results you switch to public and reviews you submit. You can withdraw that consent as described below.

Inputs for AI features are sent to AI model providers

To run an AI feature, the images you upload and the instructions for that request are transmitted to third-party AI model providers, who perform the actual generation. This is a core part of how Text Animation's AI features work — Text Animation does not run these models itself. Only what is needed for the selected request is sent. The browser tools do not use AI model providers. Content safety processing is described separately below.

Content safety checks and reports

What we check and why

Text Animation checks prompts and instructions, uploaded images and results of AI features against our content standards. Necessary material is sent to third-party content safety services to prevent abuse and enforce our service contract. Requests that fail these checks are blocked before the generation starts; results that fail checks are withheld from delivery. If a check cannot be completed, the request or result is not treated as approved. These checks do not make your private content public. Content you use in the browser tools stays on your device and is not part of these checks.

Document-type check

Where a page offers an AI feature that edits the text, numbers, dates or screenshots in an uploaded image, or that follows your own instructions on an uploaded image, it first sends each uploaded image to an AI provider that identifies whether it is an identity document, a bank statement, a payment confirmation, a receipt or invoice amount, or a medical, legal or government document. If it is, or if the check cannot be completed, the request is declined and no credits are used. We keep the outcome of the check, meaning the document categories and confidence scores, and not a copy of the image. These records follow the retention and deletion rules for safety records below.

Content standards

Prohibited content includes adult pornography, sexual exploitation of minors, non-consensual intimate content, graphic violence, hateful or harassing content, assistance with self-harm, fraud and other malicious activity. See our Terms of Service for the full standards and their context. Safety checks can make mistakes and do not guarantee detection of every violation.

Records and provider processing

We keep limited records of safety decisions and usage for safety, reliability, abuse prevention and necessary legal obligations. Deleting a file or account does not immediately erase all necessary safety records or reset abuse-prevention limits.

Safety providers process and retain submitted material under their own data-handling arrangements. Where supported, we request deletion of temporary processing copies and follow up on unconfirmed deletions. Removing your local file or withdrawing access does not itself delete a provider's stored copy. We cannot guarantee that all provider copies or logs are deleted immediately.

Reports, review and your rights

You can report suspected violations or ask our team to review a safety decision you believe is mistaken. We process the information you provide to assess and respond to the request. Contact us for a report, review request, questions about this processing or to exercise your data rights.

Who Text Animation shares data with

Text Animation uses the following categories of service providers to operate:

Cloudflare — for hosting, our database, private file storage of your uploads, asset library and results, sending transactional email such as account or billing notices, and the optional "Improve prompt with AI" feature, which rewrites your prompt using Cloudflare Workers AI.
AI model providers — to run AI features from the images and instructions you provide.
Content safety providers — to run the document-type check and to check the necessary prompts, uploaded images and results against our content standards, as described above.
Payment processors (currently Stripe) — to process your purchases. They receive your payment details directly; Text Animation does not store full card numbers.
Resend — if you opt into a newsletter or other marketing email, Resend may be used to send it.
Google — to authenticate your sign-in.

Text Animation does not sell your personal data, and does not share your uploaded images or results with advertisers or data brokers.

Public results

AI feature results made on the free plan, including with no-sign-up trial credits, are public. With a subscription or credit pack, results start private, and you can switch the Public Visibility setting on before a generation if you want that result to be public. Exports from the browser tools never reach our servers and are never published by Text Animation.

Every public result is reviewed by our team first. It is only shown on the Text Animation website after it is approved. We may decline any result, for example if it shows a person who may not have agreed to it, a minor, or explicit content.
What becomes public: the result image, plus your prompt and a nickname only if you chose to show them. Your name, email address and account details are never shown.
Anyone can view and save it while it is shown. Any visitor can view a public result that we show, and their browser or other tools can save a copy of it.
Withdrawing: you can withdraw a public result at any time by deleting it from your asset library or by contacting us. It stops being shown immediately; copies already cached by browsers or our content delivery network may take up to 5 minutes to disappear. Withdrawing cannot recall copies that visitors saved while the result was shown.
How long it stays: a public result is kept as a separate public copy until you withdraw it, we decline or remove it, or you delete your account. It is not affected by the automatic removal of results described below.

Reviews

After a successful AI generation, Text Animation may invite you once to leave a review. If you submit one, it is reviewed by our team before it appears on the website. Only the rating, the text you wrote, and the name and role you chose to enter (if any) are shown — never your email address or profile picture. To have a published review removed, contact us. Reviews are deleted when you delete your account.

Sending data outside the UK

Some of these providers process data outside the UK, including in the United States. When personal data leaves the UK, Text Animation relies on one of the transfer mechanisms UK data protection law allows: either the country has been judged by the UK government to offer adequate protection, or the transfer is covered by the UK's International Data Transfer Agreement (or the UK Addendum to the EU Standard Contractual Clauses), together with checks appropriate to the transfer.

If you would like more detail about the safeguards used for a particular provider, contact us.

How long Text Animation keeps your data

Text and images you use in the browser tools are not stored by Text Animation, so there is nothing for us to keep or delete. Text Animation keeps your account, uploads and results for as long as your account is active and as needed to provide the service. Uploads and results are removed automatically once they are no longer needed for the service to function.

Asset library. An image in your asset library is deleted automatically 90 days after you last used it, when you delete it yourself, or when your library goes over 200 images (the image you used least recently is removed first).

Generated outputs. Results produced by your AI features, their preview thumbnails, and the instructions and settings of each request (including requests that did not complete) are deleted automatically 60 days after the request finishes. Download any you want to keep before then. Public results are kept separately, as described above.

Payment, refund and support records. Records of payments, refunds and disputes, and the support emails connected to them, are kept for as long as we need them to handle your account, answer disputes and meet accounting and tax obligations.

Public results and reviews. Public results are kept until you withdraw them, we decline or remove them, or you delete your account. Reviews are kept until they are removed at your request or you delete your account.

Reward fairness records. Free rewards, such as the sign-up gift, the no-sign-up trial, daily check-ins and invitations, are subject to our fair-use policy. To protect accounts and prevent abuse, such as duplicate or linked accounts, we process limited device and network information and keep limited records of reward decisions. Most of these records are cleared within 90 days; records needed for an invitation that is still active are kept until it ends.

Limited records that survive account deletion: up to 90 days. After you delete your account, we keep limited records for up to 90 days to stop the same free rewards being claimed again. They do not include your account ID or name, are not used for marketing or to contact you, and are deleted automatically when the 90-day period ends.

If you delete your account, Text Animation removes your stored data, including your uploaded images, asset library, results, public results and reviews, through an automated cleanup process. That process is designed to fail closed — if any required step does not complete successfully, your account is not marked as deleted. The limited, time-bound reward fairness records described above are deliberate exceptions. Necessary safety records and provider-held copies are also subject to the retention and deletion limits described under Content safety checks and reports. Other reward records linked to your account are deleted; financial records are kept only in anonymised form where required for accounting and audit.

Your rights

Under the UK GDPR you have the right to:

Access the personal data Text Animation holds about you, and get a copy of it.
Correct data that is wrong or incomplete.
Erase your data ("right to be forgotten") — you can do this yourself by deleting your account. The retention limits and exceptions described above also apply, including those under Content safety checks and reports. As described above, limited records are kept for up to 90 days after deletion to stop free rewards being claimed again. Text Animation relies on its legitimate interest in preventing fraudulent claims for this; these records expire automatically and are not used to contact you.
Restrict or object to processing based on legitimate interests.
Port your data — receive it in a portable format, or have it sent to another provider.
Withdraw consent at any time, where processing is based on consent (such as a newsletter).

To exercise any of these rights, contact us. Text Animation will respond within one month. Using these rights is free, and Text Animation will not treat you differently for doing so.

Complaining to the ICO

If you think Text Animation has mishandled your personal data, please contact us first so it can be put right. You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO), at ico.org.uk or on 0303 123 1113. Complaining to Text Animation first is not a precondition — you can go to the ICO directly.

Children's privacy

Text Animation is not intended for anyone under 13. Under UK data protection law, 13 is the youngest age at which someone can consent to an online service on their own. Anyone under 18 should use Text Animation only with a parent or guardian's permission, and purchases must be made by an adult (see our Terms of Service). Text Animation does not knowingly collect personal data from children under 13 — if you believe a child has created an account or uploaded images, please contact us so it can be removed.